Setting Up Stripe Connect
Connect your bank account to receive ticket revenue directly.
Updated Oct 13, 2026
Stripe Connect is how Band Account pays you. When a fan buys a ticket, the money goes directly to your connected Stripe account (minus the platform fee and Stripe processing fee). You control when to pay it out to your bank account.
How to connect
Follow these steps to complete Stripe Connect onboarding:
In your band dashboard, go to Settings → Stripe Connect, or click 'Set up payments' from any show's Ticket Management page
Click 'Connect with Stripe' — you'll be redirected to Stripe's secure onboarding flow
Enter your business details: country, business type (individual or company), and your personal information for identity verification
Add your bank account details so Stripe knows where to send payouts
Submit the form and return to Band Account — setup is complete
How long does verification take?
Most accounts are verified instantly. In some cases Stripe may request additional documents (e.g. a photo ID), which can take 1–2 business days. You'll receive an email from Stripe if anything is needed.
Payouts
By default Stripe pays out to your bank account on a rolling 7-day basis. You can adjust your payout schedule in the Stripe Dashboard. Stripe sends a separate email when each payout is initiated.
Was this article helpful?
Support
Still stuck?
Send us a request and a real person on the Band Account team will get back to you.